Privacy policy

Last Updated: August 28, 2026

At LoraCrochet, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or make a purchase.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

  • Your name

  • Email address

  • Billing and payment information

  • Shipping or billing address, when applicable

  • Phone number, when provided

  • Order information

  • Information you provide when contacting customer support

We may also automatically collect certain information about how you use our website, such as your device type, browser, IP address, pages visited, and general website activity.

2. How We Use Your Information

We may use the information we collect to:

  • Process and manage your orders

  • Provide you with the products you purchase

  • Communicate with you about your orders

  • Respond to customer service requests

  • Send important information regarding your purchases

  • Improve our website, products, and customer experience

  • Prevent fraud and unauthorized activity

  • Maintain the security of our website

  • Understand how visitors use our website

  • Comply with applicable legal obligations

3. Payment Information

Payments are processed through secure third-party payment providers.

LoraCrochet does not directly store your complete credit or debit card number.

Your payment information may be processed by the payment provider according to its own privacy policy and security practices.

4. Cookies and Similar Technologies

LoraCrochet may use cookies and similar technologies to help our website function properly and to understand how visitors interact with our website.

Cookies may be used to:

  • Remember preferences

  • Improve website functionality

  • Understand website traffic

  • Measure advertising performance

  • Improve our products and services

You can adjust your browser settings to manage or disable cookies. Some website features may not function properly if certain cookies are disabled.

5. Advertising and Analytics

We may use third-party advertising and analytics services to understand website activity, measure advertising performance, and show relevant advertisements.

These services may collect information such as your browser, device, general location, website activity, and interactions with advertisements.

Third-party services may use cookies, pixels, or similar technologies for these purposes.

6. Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers when necessary to operate our business and provide our services.

These providers may include:

  • Payment processors

  • Website and hosting providers

  • Order and customer support services

  • Analytics providers

  • Advertising platforms

  • Email service providers

We may also disclose information when required by law, legal process, or to protect our rights, customers, website, or business.

7. Data Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

8. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

To make a privacy-related request, please contact us using the email address below.

10. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any changes will be posted on this page with an updated "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

LoraCrochet

Email: crochets.shopmode@gmail.com